Sales Management
The right tools to help you effectively manage your sales pipeline, drive opportunities to a close, and have visibility across your sales team’s performance. Manage leads, opportunities, and activities from anywhere—at the office, on the road or on a mobile device.
Marketing Management
Deploy and track marketing campaigns using Infor CRM. From concept to conclusion, using reporting and analytics, you can monitor the responsiveness to your campaigns and track the return on your investment.
Customer Service Management
Quickly resolve customer issues and deliver a quality customer experience that builds loyal, profitable customer relationships. Find resolutions to problems, offer convenient self-service options to customers, and get robust reports that inform you if issues are being resolved in a timely manner.
Analytics and Reporting
From standard, out-of-the-box CRM reporting and list management capabilities to interactive analysis tools and specialized business intelligence, you get the tools that empower analytics-based decision making at all levels of your organization.
Mobile
Rich CRM functionality across multiple mobile platforms through a customizable, browser-based application that is easy to deploy and manage. With Infor CRM Mobile users can edit all account and contact information, view KPIs, access charts, and keep track of their schedule and activities.
Technology
Infor CRM’s flexible and robust configuration creates dynamic, personalized user experiences. Features include robust integration, sophisticated security, advanced process automation, and flexible deployment options to meet your unique business needs.
Introducing Infor CRM.
An award winning CRM solution that provides you with the building blocks for success.
Anywhere, purpose-built CRM
Infor CRM Software should look as good as it works. Otherwise, nobody’s going to use it. Infor CRM engages every individual, across all teams, with a user experience that’s designed to help users work faster and smarter.
Complete view of every customer touch point
Across your sales, marketing, customer service, and support teams.
Maximize the impact of every interaction
Across the entire customer lifecycle—whether in the office or out in the field.
Built for your business
Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your CRM solution.
