How much could you increase quota attainment for your team if you had easy access to:
- Key Performance Indicators (KPIs)?
- Sales forecasting dashboards?
- Management analytics?
How much more effective could your marketing be with:
- The ability to target a particular market segment with a direct campaign?
- Tracking results from the campaign’s concept to conclusion?
- Reporting and analytics to monitor the responsiveness to your campaigns?
Customer Service Management
How much faster would account service be if you had:
- Customer’s complete order history?
- Customer service notes at your fingertips?
- Access to historical and established resolutions to problems in your system?
- Ability to offer convenient self-service options to customers?
- Robust reports that inform you if issues are being resolved in a timely manner?
Analytics and Reporting
How could insight and decision-making improve if your team if you had easy access to:
- Powerful analytics of business and team performance?
- Interactive analysis tools and specialized business intelligence?
- Standard, out-of-the-box CRM reporting and list management capabilities?
How would productivity and service improve with mobile access to:
- Complete view of customer interactions across your entire organization?
- Customer intelligence—Contextual KPIs, charts, and menus?
- A task-oriented user interface that enables users to perform key actions quickly?
How would the user’s experience with CRM improve with access to:
- Flexible and robust configuration that creates dynamic, personalized user experiences?
- Advanced customization that accommodates unique requirements by user, team, company, and industry?
- Features like robust integration, sophisticated security, advanced process automation, and flexible deployment options?